Mega Kissing Privacy Policy — Your information is completely safe with us

Mega Kissing is a trusted online gaming platform in Bangladesh. We believe that every player's personal information is their own asset, and protecting that asset is our responsibility. This Privacy Policy ("Policy") explains how Mega Kissing collects, uses, stores, and protects your information.

By visiting the Mega Kissing website, using the app, or registering, you agree to the terms of this Privacy Policy. We always aim to be fully transparent about what information is collected and why — because transparency is a core value at Mega Kissing.

This policy, alongside our Terms and Conditions and Responsible Gaming We also encourage you to read through our policies.

Mega Kissing only collects the information necessary to deliver quality services, ensure security, and meet legal obligations.

Mega Kissing collects information through various means. In each case, you are clearly informed why the information is needed.

• Directly from you: You provide information directly during registration, when updating your profile, or when contacting support.
• Automatically: When you use Mega Kissing, certain technical information is collected automatically — such as your IP address, device type, and browser details.
• Via Payment Processing: Payment-related information is collected at the time of deposit or withdrawal.
• Via Cookies: Cookies are used on our website and app to personalize your experience.
• From Third-Party Verification Services: During the KYC identity verification process, information may be obtained from approved third-party sources.

Mega Kissing uses your information only for specified, legitimate purposes. It is never used for anything beyond those stated purposes.

• Service Delivery: To facilitate account creation, process transactions, and deliver gaming services.
• Identity Verification: To conduct KYC procedures for the prevention of fraud and money laundering.
• Customer Support: To help resolve your issues and assist our support team.
• Security Assurance: To detect and prevent unauthorized access and suspicious activity.
• Legal obligations: To comply with applicable laws, regulations, and directives from regulatory authorities.
• Service Improvement: To analyze data for the purpose of enhancing the platform experience.
• Contact: To keep you informed of important updates, security alerts, and relevant offers.
• Responsible Gaming: To monitor gaming behavior, identify signs of addiction, and provide the necessary support.

Mega Kissing does not sell your data. However, in limited circumstances, information may be shared with specific parties:

• Payment Processors: The necessary information is shared with authorized payment gateways to process deposits and withdrawals.
• KYC verification agency: With authorized third parties for identity and age verification.
• Law enforcement agencies: Mega Kissing is legally required to disclose information when directed by a valid court order or official government directive.
• Security Service Providers: With selected technology partners for cybersecurity and fraud prevention.
• Mega Kissing group companies: Information may be shared on a limited basis within the same corporate group, always in accordance with this Privacy Policy.

Mega Kissing protects your data using industry-leading technology and practices. Our security framework includes:

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP verification at login prevents unauthorized access to your account.
• Firewall & DDoS Protection: Multi-layered protection is enforced at the server level.
• Regular Security Audits: Independent cybersecurity experts conduct regular audits of our systems.
• Staff Training: All Mega Kissing staff receive regular training on data protection.
• Data Backup: Data is backed up across multiple secure locations to prevent loss under any circumstances.
• Incident response: A dedicated team is in place to respond swiftly in the event of any security breach.

While Mega Kissing maintains the highest security standards, no technology can guarantee absolute protection. We strongly encourage you to keep your password and login credentials secure at all times.

The Mega Kissing website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.

• Essential Cookies: Essential for login sessions and platform security — the platform cannot function properly without them.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to identify the most-visited pages and improve the overall user experience.
• Security Cookies: Helps detect fraudulent activity and bot behavior.

You can manage or reject cookies through your browser settings. However, disabling certain cookies may affect some features of the platform.

Mega Kissing believes you have full rights over your own information. You are entitled to the following rights:

• Right to Access: You can find out what information Mega Kissing holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your information where there is no legal obligation to retain it.
• Right to Restrict Processing: You may restrict the use of your information for specific purposes.
• Right to object: You may object to certain types of data processing.
• Right to Data Portability: You may request a copy of your information.

To exercise any of these rights, please contact the Mega Kissing support team. We will endeavour to respond within 30 business days.

Mega Kissing does not retain data beyond what is necessary. Our general policy is:

• Active Account Information: Retained for as long as your account remains active.
• Closed Account Information: For legal compliance purposes, data is generally retained for up to 5 years after account closure.
• Transaction Records: Retained for the period required under applicable financial regulations.
• KYC documents: Data may be retained for an extended period to meet legal requirements.
• Log Files: Typically retained for 6–12 months for security purposes.

Mega Kissing strictly does not provide services to anyone under the age of 18. We never knowingly collect information from minors.

Mega Kissing reserves the right to update this Privacy Policy as needed. Any changes will be published on this page with a revised date. For significant changes, you will be notified via the platform or by email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact Mega Kissing:

• Live Chat: Reach us via the platform's Live Chat option, available 24/7 — support is available in Bengali.
• Email: [email protected] — for requests related to personal information.
• General Support: [email protected] — for any general inquiries.
• FAQ: For answers to common questions FAQ Page View.